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Frequently Asked Questions, Policies
and other Information


What is you Privacy Policy?
How are online payments processed?
What credit cards do you accept?
Can I order by check?
What is you Shipping Policy?
Can I order multiple copies?
How does the free support work?
Where can I find the Grocery Lists?
Who are you?
How can I contact you?


RecipesOnDVD Privacy Policy

Recipes On DVD will never sell and/or share your information with anyone else. Period. We may inform you from time to time of special offers or when a new product is issued. 

PayPal Privacy Policy & Online Payments

All online payments are made through PayPal and are subject to their policies. Anyone who has a credit card can use PayPal. Click here to visit PayPal's Home Page for their policies.  

Can I order by check?

Yes. You can email us and we will email you the total and an address to send a check.

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What credit cards do you accept?

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What is your Shipping Policy?

Within the United States we normally ship DVD's within 24 hours via First Class United States Postal Service.  Outside the United States we will ship within a week or less.

All shipping rates are marked next to where you order.

United States Shipping Rates for DVD
Up to $19.98 = $3.95 shipping 
$19.99 - 39.99 = $4.95 shipping
$40.00 - $99.99 = $7.95
(Rates may change without notice)

Can I order multiple copies?

Yes. To order multiple copies of our cooking videos please visit our Special Offers page.
For wholesale distribution, please email us
These make great gifts! 

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How does the free support work? 

Email Susan at the address enclosed with the cooking video and she will help you with any questions that you have regarding the recipes on the purchased DVD or Video Tape. (3 months free support from purchase date)

Where can I find the Grocery Lists?

Send an email to request the Grocery List link.

Who are you?

Susan has had a very popular recipe website since 1998.  RecipesOnDVD.com is owned by Rainbow Video Inc. of Morristown, New Jersey. Rainbow Video Inc. of has been is business since 1982 and has been honored with over 20 awards including 5 Emmy
Statues.. Please visit RainbowVideo.net for more information.

How do I contact you?

Best way to contact us is via email. We enjoy hearing your comments and ideas. 

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Questions, comments, please email us Click Here

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